REFUND POLICY

Thank you for choosing our maternity wear products. To ensure you can shop with peace of mind, we offer a return and refund service. Please read the following policy carefully before making a purchase.

Return Period

Customers may submit a return request within 7 days from the date of receiving the merchandise. Return requests submitted after this specified period may not be accepted.

Return Conditions

To ensure that an item qualifies for a return, the returned merchandise must meet the following requirements:

The item must be unworn, unused, and unwashed;
The item must remain in its original condition, free from stains, damage, odors, or signs of alteration/tampering;
All original hangtags, labels, packaging, and accessories (if applicable) must be intact;
A valid order number or proof of purchase must be provided.

The following situations typically do not qualify for a return:

Items that have been worn, washed, or show obvious signs of use;
Issues resulting from human-induced damage;
Sale items, clearance items, or items explicitly marked on the product page as non-returnable/non-exchangeable;
Return requests based on personal preference (e.g., the color or style does not match expectations);
For hygiene reasons, certain intimate apparel items (such as underwear, nursing tops, etc.) may not be eligible for return once the original packaging has been opened.

Return and Refund Request Process

To request a return or refund, please contact us and provide the following information:

Order Number;
Purchaser’s Name;
Contact Email Address;
Description of the Issue;
Photos of the item (if the item has quality defects or was damaged during shipping).

Once your request has been reviewed and approved, we will provide further instructions regarding the return process.

Return Address

Return Address: 550 HEATHERS ST, HEMET, CA 92543

Note:
Please do not ship items back directly without prior confirmation from our customer service team. Unauthorized returns may result in delays in processing your refund or the inability to process it at all.

Refund Processing Time

Once we have received the returned merchandise and completed our inspection, we will notify you of the refund outcome via email.

Upon approval of the refund:

The refund will be issued back to the original payment method used for the purchase;
Processing is typically completed within 3–5 business days;
The actual time it takes for the funds to appear in your account may vary depending on your bank or payment platform’s processing times. 6. Return Shipping Costs

Unless one of the following conditions applies, return shipping costs are typically borne by the customer:

Receipt of an incorrect item;
The item has quality defects;
The item was damaged during transit.

If a return is necessitated by an error on our part, we will cover the associated return shipping costs.

Damaged Items or Incorrect Orders

If you receive an item that is damaged, missing, or incorrect, please contact Customer Service within 48 hours of receipt. Please provide relevant photographs and your order details to facilitate a prompt resolution.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any updates will become effective immediately upon their publication on our website.

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